Frequently Asked Questions

FAQs

Can I ask questions via WhatsApp? Is phone consultation also available?

To provide you with the most accurate and documented assistance, all consultations and inquiries are handled exclusively via WhatsApp.

While phone consultations are not supported, you can easily and conveniently reach us anytime through WhatsApp for a quick response!

Can I request a consultation for a clinic that is not currently your partner?

Yes. If there is a specific clinic you have in mind, we can check if partnership is possible and connect you if terms align.

(Please note that some clinics may not be available depending on their internal policies).

Where can I receive post-operative aftercare?

If you wish, you can receive professional shampoo care at the clinic the day after your surgery (please note that our staff will not accompany you for this session).

Even after you return home, our staff will continue to support you and answer any questions through WhatsApp.

Do you provide travel support, such as airport pick-up services?

To ensure you can focus entirely on your recovery in comfort, we gladly provide hotel pick-up and transportation services on the day of your surgery.

Please note that for the day before and the day after your procedure, we kindly ask that you arrange your own transportation.

Do you arrange flights and hotel accommodations?

we do not arrange flights or hotel accommodations.

Clients are kindly requested to book both their flights and hotels individually.

Will I see immediate visual improvement right after the transplant?

Because the transplanted hair temporarily sheds before new hair grows in, your hair will not look perfectly natural right away.

Generally, new growth begins around 3 months post-op, and the final, complete results take about 6 months to a year to fully develop.

Please keep this timeline in mind.

Is continuous care or maintenance necessary after the transplant?

Yes, post-operative aftercare is extremely important to ensure a high graft survival rate.

Please strictly follow the instructions regarding prescribed sprays, medications, and washing methods.

Also, make sure not to pick at any scabs; let them fall off naturally.

How much downtime is required before returning to work?

Most clients with desk jobs return to work within 1 to 2 days after the procedure.

For those whose jobs involve strenuous physical labor, we recommend taking about 7 to 10 days off.

When and how should I wash my hair after the surgery?

Please wash your hair gently according to the specific instructions provided by your clinic.

For the transplant area, create a rich lather with the designated shampoo and pat it on gently without rubbing.

Avoid using a hairdryer if possible; if you must use one, use the cool/weak setting and ensure it is not pointed directly at the transplant site.

Should I be careful about UV rays and direct sunlight?

Yes. Please avoid direct sunlight for 1 month post-surgery.

When wearing a hat outside, ensure it has a loose fit so that it does not come into contact with the transplant site.

When is it safe to resume exercising?

Please avoid exercising for the first week after surgery.

Light exercise can be resumed from the 6th day, and you can return to your normal workout routine from the 2nd week onward.

When can I get a perm or dye my hair?

Perms and hair coloring are allowed from 2 months after the surgery.

Styling products like wax or hairspray can be used starting 1 month post-op.

What precautions should I take after the surgery?

Applying irritation or pressure to the transplant site can lower the graft survival rate. Please keep the following in mind:

  • Refrain from shampooing on the day of the surgery. For the first week starting the day after, wash only the back of your head (donor area). For the transplant area, gently apply shampoo foam without rubbing, and rinse softly with water.
  • Avoid sleeping on your side or stomach; please sleep flat on your back.
  • Use all prescribed medications and sprays precisely as instructed.
  • Ensure that clothing or hats do not rub against the transplant site.

If you have any concerns, feel free to reach out to us anytime via our Whatsapp.

Do I still need to take hair loss medication after a hair transplant?

While the transplanted hair is resistant to future hair loss, your original remaining hair will still be susceptible to thinning.

To maintain overall balance and density, it is necessary to continue taking your hair loss medication.

How long will the swelling and pain last?

Mild swelling around the forehead may occur 1 to 2 days after surgery. This is a temporary reaction and can be reduced by applying a cold compress or a cold towel.

Any pain can easily be managed with prescribed medication, so it rarely interferes with your daily activities.

Is it okay to wear a hat right after the surgery?

While you can put on a hat immediately after surgery, any pressure or friction against the recipient area may cause the newly transplanted grafts to fall out. Therefore, please use a loose-fitting hat that does not touch your scalp, such as an adjustable cap or a roomy bucket hat.

Can I choose a specific design based on my preferences?

The most crucial element of a hair transplant is achieving a "natural look." Rather than creating unnatural lines or artificial finishes, we propose natural designs that harmonize with your unique facial features.

On the day of the procedure, fine adjustments will be made while analyzing your facial structure and contours.

Can women also undergo hairline restoration?

Absolutely. We offer customized hairline corrections tailored to individual goals, including the hairline, temples, and forehead area.

If needed, we can also introduce you to partner clinics that specialize in body hair transplants (for men), so please feel free to ask.

How many hairs (grafts) are typically transplanted?

Generally, the range is about 3,500 to 4,000 hairs for men, and 2,000 to 3,500 hairs for women.

However, because this depends entirely on your desired design and density, we will recommend the optimal number during your consultation.

How long does the surgery take?

While it varies based on the number of grafts and the shaving method, it typically takes about 5 to 6 hours.

Please ensure your schedule is clear for the entire day of the surgery and avoid booking other appointments.

Is it okay to undergo other cosmetic procedures before the hair transplant?

It is perfectly fine as long as the treatment area is at least 1cm away from the planned transplant site.

However, high-stimulus procedures (such as thread lifts) performed immediately before your surgery may prevent you from getting the transplant the next day.

We highly recommend leaving a gap of at least 3 months between procedures.

Is hair transplantation painful? How is anesthesia administered?

There is minimal severe pain during the procedure itself, though you may feel a slight stinging sensation when the anesthesia is administered.

Since anesthesia methods vary by clinic, please let us know your preferences during your consultation.

Is there a cancellation fee?

Cancellations made one week or less prior to the scheduled procedure date will incur a cancellation fee.

Can I pay using a combination of cash and credit card?

Yes, you can combine cash and credit card payments.

Please ensure you complete any currency exchange before the day of your procedure.

Can I pay in installments at the local clinic?

Installment payments using credit cards issued outside of the local country are not supported.

If you wish to pay in installments, please use our domestic payment agency service. Please note that in this case, the full amount must be paid off before the day of your surgery.

Are there any additional fees that might be incurred locally?

If the actual condition of your scalp examined on-site differs from what was discussed during your online consultation, additional charges may apply due to adjustments in the treatment area.

Additionally, for those choosing local payment, the final amount may vary slightly depending on the exchange rate of the day.

Can I pay directly at the local clinic?

You can choose from the following two payment methods

① Payment Agency Method (Domestic Wire Transfer within Singapore)
Deposit: To be paid within 3 days after the invoice is issued.
Remaining Balance: To be paid at least 7 days prior to the procedure.
Benefits: Secure from exchange rate fluctuations; you pay the exact amount confirmed at the time of booking.

② Local Payment Method (Cash or Card at the clinic)
Guarantee Fee: To be paid within 3 days after the invoice is issued.
Remaining Balance (Total Fee): To be paid at the clinic in South Korea on the day of the procedure.
Benefits: The guarantee fee (minus our service fee) will be refunded to you on the day of the procedure.

Please note that the actual payment amount may vary slightly from the initial estimate due to daily exchange rate fluctuations.

How much should I budget for travel and accommodation expenses?

In addition to the procedure fee, you should typically budget around SGD 800 to SGD 1,200 for a standard round-trip flight and a 3 to 4-night hotel stay in Seoul.
Please note that prices for flights and accommodations can spike during peak travel seasons, such as August and December, so costs may vary depending on your timing.

How much will the total cost be?

Our partner clinics offer a wide range of treatment options, from standard plastic surgery to high-capacity autologous hair transplants.
Therefore, the cost varies depending on the clinic and the specific procedure.
We will recommend the most suitable clinic for you after discussing your budget and design preferences.

Contact via e-mail

Thank you!
Your submission has been received!
Oops! Something went wrong while submitting the form.
Prefer a quicker response? Chat with us directly on WhatsApp for a free photo-based estimate!
Address
10, Cheongnahannae-ro,
100beon-gil, Seo-gu, Incheon,
Republic of Korea
Hours
Mon to Fri: 10:00 ~ 20:00
Sat: 10:00 ~ 14:00
Singapore PH: 10:00 ~ 14:00
Korea PH and Sun: Closed
Copyright © KAN HAIR All Rights Reserved.
Follow
 Free Quote
Contact Form